Customer Reviews

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03-Mar-2024

Customer Review & Rating ( 19982)

Overall Rating
4.7
19982 Ratings 1151 Review
5
88%
4
2%
3
1%
2
8%
1
0%
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user experience needs to imprvove - for wxample clicking on a company or randomly the first scree shown is the my profile screen and edspite multiple attempts this screen does not change.

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very informative and helpful to begin using the program,

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very satisfied

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Very Satisfied with the training session by Ms. Pushpa Negi. She is very polite in nature and had a good experience & Knowledge.

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very helpful

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Very happy with the data.

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Shweta ma'am have explained most of the things nicely. she is very sweet and kind. i hope to grow my business and learn more through her guidance and support.

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As a starter happy for the clarity and demo given. Will explore more and provide feedback on the app later

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Its ok

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Good job Abhishek !! Nice Demo !

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Overall good response and happy with the service

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Helpful Session

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HAPPY WITH SHIPPER DATA

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very truly understand and that experienc

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thx

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Harsh was very good and useful training

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Very Happy. Resourceful and informative

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Ecellent

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Training was helpfull

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abhinav support exclusively superb

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Questions and Answers (13)

What is Volza ?

V
Volza Customer Success Team
12 Jun 2022
Volza is a UAE-based Market Research Company that brings to you global export-import intelligence information from 90+ countries and additional 119+ countries mirror data across the world. It is one of the most trusted, reputed, and authentic source of market research for global exporters and importers. Volza has many unique features and analytical tools that are easy to do-it - yourself.Within minutes you can analyse bulky data that is presented in neat, meaningful, and relevant dashboards and charts for quick analysis.You can filter the data and carry out multiple analyses and get comparison reports on Markets, Products, Importers, and Exporters from all over the world.
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How is it different from other Market Intelligence Tools available in the market?

V
Volza Customer Success Team
12 Jun 2022
Volza comes with many unique benefits that differentiate it from other Market Intelligence tools. To name a few:

Single Subscription for 90+ countries completed data and additional 119+ countries mirror data and multiple users
Pay only for what you download
30+ Super-Hot Dashboards
Create, Share and Collaborate with your teams
Explore many more exciting and useful features on the “Features” section of our website
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How can Volza help my business?

V
Volza Customer Success Team
12 Jun 2022
With a single subscription, you have access to global data of 90+ countries and additional 119+ countries mirror data that allow you to analyse and discover hidden opportunities and multiply your profit. You can find out profitable and emerging new markets, trends of your product in these markets, new profitable products, authentic and active buyers and suppliers, and prevalent price bands.
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How many countries are covered in your database?

V
Volza Customer Success Team
12 Jun 2022
Our database covers 90+ countries with additional mirror data of 119+ countries. We keep enriching this database for creating a better research experience for you. Some of our latest additions are Indonesia, Korea, and Uganda.
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Why should I trust your data? What is the source of this information you provide?

V
Volza Customer Success Team
12 Jun 2022
We source our data from several custom departments, trading authorities, other government agencies, non-profit organizations and our private data service partners.
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How can I subscribe to Volza?

V
Volza Customer Success Team
12 Jun 2022
For subscribing to our services, follow the simple STEPS FOR SUBSCRIPTION OF ONLINE PLANS: Click on the Pricing page link Select the best plan which suits your need.
Click on “PAYPAL” or "Paddle" mode of payment gateway and proceed with the payment

Your account will be activated automatically once the payment is processed. To know more contact our Volza team.
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How does your point system work? How will my points be deducted?

V
Volza Customer Success Team
12 Jun 2022
Once you login to your activated account you will find the database of all countries. Depending on the country and the database, the deduction of points varies. For example:

For India Data, 1 point would be deducted when you download 1 shipment.
For US Data, 1 points will be deducted when you download 1 shipment.
For Guatemala Data, 10 points would be deducted when you download 1 shipment

Feel free to connect with our Volza team for more clarity and details.
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How can I get in touch with the Volza team for any assistance?

V
Volza Customer Success Team
12 Jun 2022
You can call or email us at [email protected]. You can also connect with our team via live chat, we are always happy to help our customers.
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How much time will it take for my account to be activated?

V
Volza Customer Success Team
12 Jun 2022
Instant activation will be done once your payment is processed via PayPal or Paddle.
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How will I know whether my account is activated or not?

V
Volza Customer Success Team
12 Jun 2022
Once the payment is processed via PayPal/Paddle, there is no delay in activation. You will receive an activation mail on your registered email id instantly.
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How do I decide which plan is best for me?

V
Volza Customer Success Team
12 Jun 2022
One of the best things about Volza is that we offer plans to suit different needs for our clients. Currently you can choose between Small business and Enterprise, depending on your requirements. For example, if you are looking for information on multiple products that come under different HS Code / Chapter, and if the number of shipments to be downloaded is high then the Enterprise Plan is suggested.
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How frequently the database is updated?

V
Volza Customer Success Team
12 Jun 2022
For most of the countries, the database is updated every month. For some countries, the database is updated in 45 days to 60 days depending upon country or port.
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Will I be able to share my workplace or saved reports with my Team, colleague or seniors?

V
Volza Customer Success Team
12 Jun 2022
Yes, sharing and collaborating with your team is one of the unique features offered by Volza. Based on your plan selection, you will get the option to add users and share your report accordingly.
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